General information

Opening hours
 Mondays to Saturdays:  10 a.m. - 6 p.m.
 Sundays and public holidays:  10 a.m. - 4 p.m.

If you wish to have a treatment outside opening hours, please contact us. Treatment by appointment. 

Groups
A lovely day of relaxation with your friends of colleagues. Besides individual treatments and/or workshops, it is also possible to have treatments in groups, the therapists gladly provide a tailor made program for your group.

Day guests
Peoplpe who are not staying at the hotel are also most welcome. Changings rooms and lockers are available. Robes and towels are at your disposal free of charge. The use of the swimmingpool, sauna and Turkish bath for duration of one hour are included in the body and facial treatments.

Health conditions
Please advice us of any health conditions, allergies or injuries that could affect your treatment or service when making your spa reservation.

Booking
Spa & Wellness St. Gerlach is only available by appointment. Book your treatmen in advanca, call +31 (0)43 608 88 99 or send an email to gerlach@chateauhotels.nl

Appointment
We recommend that you check in at Spa & Wellness St. Gerlach at least 15 minutes prior to your scheduled appointment. Arriving late will simply limit the time for your treatment, lessening its effectiveness and you pleasure. Tot prepare your body optimally for nourishing product we use, we ask you to take a shower beforehand. Your treatment will end at the scheduled time. There is no refund possible for any missed treatment time.

Cancellation policy
Please allow 12 hours notice of cancellation toa void a 100% charge. For cancellation between 24 and 12 hours we will charge 50% of the value of the booked treatments.

Payment
Treatments can be put on your hotel bill, or you can pay at the reception with your debit or credit card or pay in cash.
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